Cookie policyThe cookies that we use

1. Purpose of this policy

This policy gives the following information about cookies:

  • what they are;
  • which ones are used by Wolf Software Limited;
  • the purposes for which they are used; and
  • how you can manage and/or disable them.

2. What are cookies?

Cookies are small text files which are placed on your device when you visit a website. They contain information that is transferred to your device's hard drive and help us to improve our site and to deliver a better and more personalised service to you. Cookies enable us to:

  • conduct transactions on our site;
  • estimate our audience size and usage pattern;
  • store information about your preferences, and so allow us to customise our site according to your individual interests;
  • speed up your searches; and
  • recognise you when you return to our site.

3. What cookies we use

A list of all the cookies used on this website by category is set out below.

3.1 Strictly Necessary Cookies

These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.

Cookie Name Purpose Expiry
PHPSESSID This cookie contains a session ID which is a mechanism for distinguishing different users' visits when multiple users are visiting the website at the same time. It is essential for interactive use of the site.

For more information see the manual page for php sessions.
When browser closes.
WSCookieBanner This cookie is used to see if the cookie warning banner has been shown. It stores only a value of 1 (or true) and lasts for 90 days. 90 days

3.2 Site experience

These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. Generally, no personally identifiable data is collected with these types of cookies.

Cookie Name Purpose Expiry
PREF This cookie is a unique identifier given to each computer that allows tracking of YouTube videos by Google.

This cookie is only set if you view one of the video in the video gallery.
10 years.

3.3 Performance & operation

These cookies are used in the management of the site and include customer surveys, recording visitor numbers and other web analytics. Limited identifiable data may be collected.

Cookie Name Purpose Expiry
use_hitbox This cookie increments the hit counter on the YouTube site when the embedded YouTube movie is viewed.

This cookie is only set if you view one of the video in the video gallery.
When browser closes.
__utma Collects data such as number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. Used by Google Analytics.

This site honours 'Do Not Track' and Google Analytics code is not used if the DNT header is seen.
2 years.
__utmb Takes a timestamp of the exact moment in time when a visitor enters the site. Used by Google Analytics to calculate how long a website visit takes.

This site honours 'Do Not Track' and Google Analytics code is not used if the DNT header is seen.
30 minutes
__utmc Takes a timestamp of the exact moment in time when a visitor leaves the site. Used by Google Analytics to calculate how long a website visit takes.

This site honours 'Do Not Track' and Google Analytics code is not used if the DNT header is seen.
When browser closes.
__utmz Collects data about where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from. Used by Google Analytics.

This site honours 'Do Not Track' and Google Analytics code is not used if the DNT header is seen.
6 months

3.4 Marketing, anonymous cross site tracking

These cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties.

Cookie Name Purpose Expiry
VISITOR_INFO1_LIVE This cookie remembers if YouTube should show the new style or old style video interface.

This cookie is only set if you view one of the video in the video gallery.
240 days

3.5 Marketing, targeted advertising

These cookies are used to track browsing habits and activity. We use this information to enable us to show you relevant/personalised marketing content. Using these types of cookies, we may collect personally identifiable information and use this to display targeted advertising and/or share this data with third parties for the same purpose. Any activity tracked and recorded using these cookies maybe sold to third parties.

We do not use this type of cookie on our website.

4. Blocking cookies

If you wish to restrict or block the cookies which are set by our websites, or any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, visit www.aboutcookies.org which contains comprehensive information on how to restrict or block the cookies on a wide variety of browsers. This site provides details on how to delete cookies from your computer as well as more general information about cookies.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt out of being tracked by Google Analytics across all websites visit Googles opt out page.

Please be aware that restricting cookies may impact on the functionality of our website.

5. Changes to our policy

Any changes we may make to our cookie policy in the future will be posted on this page. This policy was last updated on 15 March 2013.

6. Contact

Questions, comments and requests regarding this privacy policy are welcomed, and should be addressed to our Data Protection Compliance Manager at Wolf Software Limited of 123 Deansgate, Manchester, M3 2BU. or by emailing .