This FAQ will be updated on a regular basis in order to reflect new questions that are asked of us.
We are able to support a wide range of langauges which includes:
We are adding new languages to this list all of the time, for example we are currently working on a number of Python and Ruby based projects which will allow us to develop these skills further to the point of being able to support them.
We actually do have a phone number, but in order to keep costs as low as possible, we do not employee a large group of people to work as phone based technical support, This allows us to keep costs low and pass on this saving to you.
Each support contract comes with a number of prepaid hours, these are hours of support time that are included in the price. However it is possible to gain support without a support contract based on a standard hourly rate. This rate is discounted for people who have an existing support contract.
As long the code is written in a language that we are able to support, then are able to review any software and suggest bug fixes and other changes.